| config | \{\"promptIfDirtyClose\":true,\"kpis\":[[\{\"kind\":\"datatable\",\"value\":\{\"sourceUrl\":\"/plugins/servlet/epm//eigen-webtools-servlet/sqlquery?cmd=EXECUTE\",\"sourceData\":\{\"db\":\"freshdesk\",\"query\":\"select * from \\\"FRESHDESK_TICKETS_60D\\\";\"\},\"sourceMethod\":\"GET\",\"columnDefs\":[\{\"name\":\"Ticket_ID\",\"path\":\"$.results.*.TICKET_ID\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"LINK\\\",\\\"action\\\":\\\"https://eigen.freshdesk.com/support/tickets/::TICKET_ID::\\\"\}\"\},\{\"name\":\"Subject\",\"path\":\"$.results.*.SUBJECT\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"20%\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Status\",\"path\":\"$.results.*.STATUS\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Priority\",\"path\":\"$.results.*.PRIORITY\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Type\",\"path\":\"$.results.*.TYPE\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Agent\",\"path\":\"$.results.*.AGENT\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Asset\",\"path\":\"$.results.*.ASSET\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Created Date\",\"path\":\"$.results.*.CREATE_DATE\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"YYYY-MM-DD\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Due Date\",\"path\":\"$.results.*.DUE_DATE\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"YYYY-MM-DD\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Application\",\"path\":\"$.results.*.APPLICATION\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Code Change Required\",\"path\":\"$.results.*.CODE_CHANGE\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\},\{\"name\":\"Jira ID\",\"path\":\"$.results.*.JIRA_ID\",\"params\":\"\{\\\"sort\\\":\\\"no\\\",\\\"width\\\":\\\"\\\",\\\"alignment\\\":\\\"left\\\",\\\"truncate\\\":\\\"no\\\",\\\"formatAsDate\\\":\\\"\\\",\\\"actionType\\\":\\\"NONE\\\",\\\"action\\\":\\\"\\\"\}\"\}],\"columnActions\":[],\"showHeadings\":true,\"showControls\":false,\"refreshRate\":\"120\",\"dataField\":false,\"errorCallback\":false\},\"size\":\"12\",\"textSize\":\"12\",\"padding\":\"\",\"title\":\"\",\"colour\":\"#333\",\"bgColour\":\"transparent\",\"offsetX\":0,\"offsetY\":0,\"alignment\":\"2\",\"weightWidth\":\"1\",\"weightHeight\":\"1\",\"layer\":\"1\",\"metaData\":\{\}\}]],\"refreshrate\":60,\"canvasColour\":\"#F8F8F8\",\"firstrowheadings\":false,\"hidegridlines\":false,\"padding\":\"\",\"isgrid\":true,\"diagramid\":false,\"diagramwidth\":1000,\"diagramheight\":\"\",\"vars\":\{\},\"live\":true,\"liveOffset\":\"\",\"seamless\":true,\"tags\":[],\"dontPromptOnLiveToggle\":false\} |
|---|
|